TERMS OF USE
TERMS & CONDITIONS
This Terms of Use (this “Terms & Conditions“) creates a binding and contractual agreement between Pinnacle Performance Health & Wellness LLC (“Pinnacle Performance Health & Wellness”,“we”, “us”, or “our”), and the person (“you“, “yourself“, “your“, “patient” or “client”) accessing pinnacleperformancehealth.com. The professional medical services which are provided by Pinnacle Performance Health & Wellness are collectively referred to in this Terms of Use as the “Services” and its website as the “Site.” Pinnacle Performance Health & Wellness asks you to agree to this Terms & Conditions, Privacy Policy, Telehealth Consent, and Subscription & Cancellation Policy before using our services and products. This general disclaimer will be governed by and construed in accordance with laws of the state of Utah.
BY COMPLETING THE REGISTRATION PROCESS, AND/OR BROWSING THE SITE, YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH PROVIDER, AND (3) YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT.
No Users Under 18 Years Old
You agree that you must be at least 18 years of age to create an account with us or use our services. By using this website or services, you represent and warrant that you are at least 18 years of age and have the right, authority, and capacity to enter into our terms and conditions.
Not for Emergencies
Pinnacle Performance Health & Wellness Site and Services are not for medical emergencies. You should not disregard or delay to seek medical advice based on anything that appears or does not appear on the Site. If you believe you have an emergency, call 9-1-1 immediately.
You should seek emergency help or follow up care when recommended by a medical provider or when otherwise needed. You should continue to consult with your primary provider and other healthcare professionals as recommended. Always seek the advice of a physician or other qualified healthcare provider concerning questions you have regarding a medical condition and before stopping, starting, or modifying any treatment or modification.
Privacy Practices
You agree that information provided by you in connection with the Services and Site shall be governed by the Pinnacle Performance Health & Wellness Privacy Policy, which is hereby incorporated and made a part of this Agreement.
Risks of Telehealth Services
Telehealth involves the delivery of healthcare services using electronic communications, information technology or other means between a healthcare provider and a patient who are not in the same physical location. While the provision of health care services using telehealth may offer certain potential benefits, there are also potential risks associated with the use of telehealth. The telehealth services are not a substitute for in-person health care in all cases. In order to use the Pinnacle Performance Health & Wellness services, you will be required to review and agree to our Telehealth Consent regarding the use of telehealth that will be provided to you before seeing our medical providers.
Availability of Services
Pinnacle Performance Health & Wellness operate subject to state and federal regulations, and the Services may not be available in your state. You represent that you are not a person barred from enrolling for and/or receiving the Services under the laws of the United States or other applicable jurisdictions in which you may be located. Access to and use of the Site and/or the Services is limited exclusively to users located in States within the United States where the Services are available. Services are not available to users located outside the United States. Accessing the Site or Services from jurisdictions where content is illegal, or where we do not offer Services, is prohibited.
Booking Appointments and Purchasing of Medical Services or Subscriptions
Medical Consultation
The Site is designed to connect patients or clients looking for medical consultations for specific non-emergency conditions. By using the Site or Services, you give us permission to provide you with these interactive Services, communicate with you electronically and virtually deliver to you, personal health data, medical records and other information through use of messages, emails, SMS, and other technology. These interactive Services may include, but are not limited to appointment scheduling, refilling prescriptions, health related diagnosis, follow up on medical check-ups, health tracking, patient education, and other healthcare related services, as applicable and appropriate. Prior to receiving a consultation, you must acknowledge our policies, and each time you order a medical consultation you must provide payment for the consultation as described in this agreement. Whenever you need a medical consultation, you can select a provider based on his/her availability to you. You will receive confirmation by e-mail indicating that your order has been placed and the provider has accepted the consultation.
Subscription Order Acceptance and Medication Shipment
Your placement of a subscription order does not necessarily ensure that we will accept your medical care. We may require additional information (i.e., blood tests, medical records, etc.) regarding your subscription order for the specific therapy. Once a properly completed order and authorization of your form of payment is received, we will process your subscription order, set you up with an appointment with a medical provider for evaluation, and if indicated issue diagnostic tests and process your medication for shipment after your consultation.
Typographical Errors and Incorrect Pricing
In the event a subscription order or service is listed at an incorrect price due to typographical error or error in pricing information received from a third party, we shall have the right to refuse or cancel any orders placed for the subscription and/or service listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we will promptly issue a credit to your credit or debit card account in the amount of the charge.
Risk of Loss
All medications (s) purchased with the subscription model from our Site are delivered to shipment carriers. The risk of loss and title for such medications(s) pass to you when they are delivered to the carrier.